How to cancel Sky, NOW, Netflix, Disney+ and DAZN in Ireland

Sky needs at least 31 days’ notice and usually holds you to a minimum term. Almost everything else, Netflix, NOW, Disney+, Paramount+ and HBO Max included, is cancelled in your account settings and runs until the end of the period you’ve already paid for.

The summary table

For price rises, sharing rules and trials, see the small print, compared.

How do I cancel Sky in Ireland?

Notice: at least 31 days, per Sky’s Irish help page.

Minimum term: Sky says a minimum term usually applies, and that for most Sky products it is 12 or 18 months. The Essential and Ultimate TV offers on Sky’s site carried a 12-month minimum term when we checked. Inside it, Sky says you typically can’t cancel unless you have a contractual right to: its contract says your 31 days’ notice can’t run out before the minimum term does. The Sky Cinema and Sky Sports small print on its TV page mentions early termination charges. Where Sky itself ends the service early because the contract was broken, the streaming contract caps the charge at the payments left in the term, less the costs Sky saves.

How: Sky’s streaming contract lists a phone line (0818 719 819), WhatsApp, text and post. A written request must include your full name, Sky account number, address and Eircode, phone number, email and which service you’re cancelling.

One warning from Sky itself: don’t cancel the Direct Debit first. Further payments may still be due.

Inside 14 days? Sky’s Irish cooling-off period is 14 days for orders made online or by phone, and 31 days for door-to-door sales. Sky’s help page counts it from activation; its streaming contract counts it from delivery of the puck or Sky Glass ordered with it.

Can I keep the dish and the box after cancelling Sky?

Sky Q box: no. Sky says that when a Sky Q subscription ends, you’re responsible for returning any equipment without undue delay, using the returns method it gives you.

Sky Stream puck: it stops working when the subscription ends. Sky’s contract says pucks are loaned and remain its property, and its help page asks for pucks bought after 14 July 2023 to be returned. Don’t send one back when asked and Sky may charge a non-return fee.

Sky Glass: the television can stay. Repayments on a Credit-Sale Agreement carry on unless you clear the balance.

The dish: Sky’s cancellation page doesn’t list the dish among the things to return. An Irish satellite retailer’s FAQ says you can replace the Sky box with a free-to-air box to get the free UK channels, and that after Sky Q the LNB on the dish must be changed to a standard one.

So the dish may have a second career. Free satellite channels lists what it picks up for nothing, combo boxes covers the box, and an installer can swap the LNB.

How do I cancel NOW?

On the NOW website: Membership & Payment, choose the membership, Cancel membership. You can’t cancel through the app or a NOW stick.

You keep watching until your next payment date. Each membership is cancelled separately, and so is Boost.

On a minimum-term offer, cancelling takes effect at the end of the term and the remaining monthly payments are still taken. Paying through a partner? Cancel with the partner as well.

How do I cancel Netflix?

Go to the Manage your membership page, select Cancel, then Finish Cancellation. Signing out doesn’t do it. Deleting the app doesn’t do it.

You keep Netflix until the end of the billing period, then the account closes. Netflix’s terms say there are no refunds or credits for part-used periods, to the extent the law allows. If there’s no cancel option, a partner is billing you and you cancel with them.

How do I cancel Disney+?

Log in at disneyplus.com, select your profile, open Account, choose Cancel Subscription and confirm with Complete Cancellation.

Disney+ says there are no commitments on its standard monthly plans and cancelling takes effect at the end of the current payment period. Its 6-month saver plans are the exception: cancel any time, effective after the minimum term.

How do I cancel Prime Video?

Prime Video comes with Amazon Prime, which Amazon prices at €6.99 a month or €69.90 a year with a 30-day free trial. You end it by ending the Prime membership in your Amazon account. When access stops and what’s refunded depends on how you pay and whether you’ve used the benefits, so check Amazon’s Prime terms. Amazon’s Prime terms (official source, opens in a new tab)

How do I cancel DAZN?

In the app or My Account: Subscription, scroll to the bottom, Cancel subscription, then confirm with your password.

• Monthly Flex: a rolling 30-day contract with a 30-day cancellation period. DAZN says you may be charged a pro-rated amount.
• Annual, paid monthly: a 12-month contract. Cancelling stops the renewal, not the current term.

You keep access until the cancellation date. Signed up through Apple, Google, Roku or Amazon? DAZN can’t cancel that for you.

How do I cancel Apple TV?

On an iPhone or iPad: Settings, your name, Subscriptions, Apple TV, Cancel Subscription. On the web, Apple points you to account.apple.com.

Apple says to cancel a free trial at least 24 hours before it ends.

How do I cancel Paramount+?

In your account at paramountplus.com/account. Paramount’s Irish terms say cancellation takes effect at the end of the current billing period, or at the end of the free trial, and that fees already paid aren’t refunded. If a third party bills you, follow that third party’s instructions.

How do I cancel HBO Max?

Sign in at HBOMax.com/subscription and choose Cancel Your Subscription. If someone else bills you, cancel with them.

On a monthly plan you can stream until the end of the billing period. On the Saver plan, cancelling doesn’t stop the remaining monthly payments: they stay payable to the end of the 12 months, and you keep access until then.

How do I cancel GAA+, LOITV and Clubber?

GAA+. Log in on the website, Account, Manage Subscriptions, then stop the auto-renew. The Annual Pass Flex is a 12-month contract paid in 12 instalments, and GAA+ is blunt about it: cancelling stops the renewal, not the payments.

LOITV. Cancel in My Account, at least 30 days before the next billing date. Cancelling doesn’t refund fees paid in advance, and LOITV’s terms say fixed-term subscriptions can’t be cancelled mid-term without penalty.

Clubber. Check your pass’s renewal date in your Clubber account, or with the app store if you bought it there. Clubber’s passes page (official source, opens in a new tab)

How do I cancel Premier Sports?

You can’t buy Premier Sports directly in Ireland. Its own site lists Sky, NOW, Virgin Media and Vodafone, so you cancel with whichever one bills you. Sky’s terms or NOW’s, above, then apply.

What does Irish consumer law say about cancelling?

This is general information, not legal advice.

Cooling-off. The CCPC says the cooling-off period for online purchases is 14 days, starting for a service from the date you agree the contract. The business must refund you within 14 days of being told you’re cancelling, using the same payment method unless you agree otherwise. For a service, you must not have used it, or you pay for the part you used before cancelling. Some services ask you to agree, when you start watching straight away, that you give up this right: NOW’s terms and Sky’s contract both say so. Check what you ticked.

Auto-renewal. The CCPC says subscription auto-renewals are generally legal, but you must have been clearly informed when you signed up. You must also be clearly informed of the conditions for cancelling.

After you cancel. The CCPC says a business must not charge you for the period after you cancelled, and must not put unreasonable obstacles in the way when you are trying to cancel a contract. If the charges continue, it advises making a formal complaint to the business.

Keep the confirmation email. And on a rolling plan, cancelling is also how you pause: the finder plans the year by month.